Should I Change My Attendance Policy to Improve My Unemployment Win Rates?
Key Takeaways Attendance-based claims can cause a lot of frustration for employers because they seem so simple on the surface: employees are assigned shifts, and they should show up for those shifts. Case closed, right? Not quite. In reality, attendance claims are complicated by layers of nuance that can be hard to understand and even […]
Help in a Time of Need: Disaster Unemployment Assistance (DUA) Benefits
When hurricanes, floods, wildfires, or other catastrophic events strike, they can leave businesses damaged, jobs lost, and communities struggling to rebuild. Disaster Unemployment Assistance (DUA) benefits provide critical financial relief for individuals whose livelihoods are disrupted by natural disasters. DUA helps support workers who are not typically eligible for regular unemployment insurance, such as self-employed […]
Bob Austin
Bob joined Thomas & Company in 2020 as our Vice President of UCM services, utilizing his decades of experience and leadership in the unemployment industry to support the ongoing evolution of our UCM service line, including the optimization of both internal fulfillment operations and client processes. In July 2022, Bob assumed additional responsibilities for Tax […]
Is Unemployment Silently Draining Your Team’s Productivity and Bottom Line? Here’s What Goes Wrong and How to Take Control
Key Takeaways Without the right partner, unemployment can quietly drain your organization’s financial health. Choose a vendor who understands your needs to avoid both obvious and hidden costs. A successful unemployment cost management partner doesn’t just process claims, they drive results. By keeping protest percentages high and maximizing win rates, your organization avoids […]
Nate Kenney
Nate joined Thomas & Company in 2015 as our Vice President of Operations after more than a decade of experience in public accounting and consulting, leading engagement teams and working with management and boards of both private and public companies across multiple industry sectors. Nate served as Thomas & Company’s Chief Operating Officer from 2017 […]