Unemployment Program Health Check: 7 Questions to Evaluate Whether Your Provider Is Built for Processing or Outcomes

Title graphic that reads Unemployment Program Health Check: 7 Questions to Evaluate Whether Your Provider Is Built for Processing or Outcomes

Key Takeaways Unemployment claims can look deceptively simple from the outside: receive a notice, gather information, submit a response, and wait for a determination. But employers know the reality is more complex. Every claim carries timing, documentation, compliance, financial, and operational implications, and the way those moments are managed can directly affect outcomes. That is […]

Five Ways You May Be Non-Compliant: Navigating the Complexities of HR and Payroll Compliance

Key Takeaways Constantly changing regulations, multi-state complexities, and tight deadlines make payroll tax compliance challenging for many employers. In an environment where minor oversights, like missing an electronic notification or failing to update an employee’s address, can quickly escalate into costly compliance failures, you can’t afford to be off your game. Discover the critical pitfalls […]

Help in a Time of Need: Disaster Unemployment Assistance (DUA) Benefits

When hurricanes, floods, wildfires, or other catastrophic events strike, they can leave businesses damaged, jobs lost, and communities struggling to rebuild. Disaster Unemployment Assistance (DUA) benefits provide critical financial relief for individuals whose livelihoods are disrupted by natural disasters. DUA helps support workers who are not typically eligible for regular unemployment insurance, such as self-employed […]

Unlocking Compliance: Power of Attorney Authorizations

Incoming mail and communication to/from state workforce agencies, including unemployment claims, state calls, decisions, hearings, and wage audits, can be overwhelming and produce administrative burden for your organization. As a third-party administrator of unemployment, Thomas & Company aims to remove this administrative burden. But how is that accomplished when the individuals on whom claims are […]

A New Era for WOTC: Thomas & Company’s Commitment Through Uncertainty

     Key Takeaways Thomas & Company is proactively investing in technology and strategies to support both current and future clients during the WOTC hiatus and ensure readiness for future opportunities. SHIELD Analytics for WOTC provides real-time dashboards, custom reports, and transparent tracking to maximize WOTC credit capture. Screening insights pinpoint areas for improvement, helping […]

Is Unemployment Silently Draining Your Team’s Productivity and Bottom Line? Here’s What Goes Wrong and How to Take Control

     Key Takeaways Without the right partner, unemployment can quietly drain your organization’s financial health. Choose a vendor who understands your needs to avoid both obvious and hidden costs. A successful unemployment cost management partner doesn’t just process claims, they drive results. By keeping protest percentages high and maximizing win rates, your organization avoids […]

Transforming HR, Payroll, and Tax Management: Thomas & Company Eliminates Frustration and Drives Results

Title graphic which reads Transforming HR, Payroll, and Tax Management. Subheading reads Addressing challenges and empowering success through SHIELD technology and Expert partnership.

     Key Pain Points for HR, Payroll, and Tax Leaders Manual processes and administrative overload slow down teams, making unemployment claims management cumbersome and error-prone. Poor customer service and lack of responsiveness from vendors lead to frustration, wasted time, and unresolved issues. Navigating complex and ever-changing compliance regulations creates stress and risk for organizations […]

SHIELD: Elevating Accountability, Transparency, and Operational Effectiveness

Key Takeaways SHIELD is designed to enhance accountability, transparency, and operational efficiency for HR, payroll, and tax professionals by streamlining Unemployment Cost Management (UCM) processes. The platform provides comprehensive oversight through data-driven insights, enabling employers to track actions, ensure compliance, and make informed decisions. Thomas & Company can shoulder more burden in the claims process, […]