Should I Change My Attendance Policy to Improve My Unemployment Win Rates?
Key Takeaways Attendance-based claims can cause a lot of frustration for employers because they seem so simple on the surface: employees are assigned shifts, and they should show up for those shifts. Case closed, right? Not quite. In reality, attendance claims are complicated by layers of nuance that can be hard to understand and even […]
Your Workforce Data, Unlocked: Introducing the Power of SHIELD Analytics
3 minute read Key Takeaways Real-Time, Centralized DataSHIELD Analytics unifies key UCM metrics—claims, charges, decisions, and hearings—into one role-based platform. Streamlined InsightsA sleek interface with dynamic filters enables trend analysis and custom reporting. Clear Performance VisibilityTrack progress, benchmark against peers, and make informed decisions with confidence. Connected ExperienceAdvanced features like all-claims views, stack ranking, […]
Rethinking Employment Verifications: What HR Leaders Should Demand from Their Vendors
Key Takeaways For many HR leaders, employment and income verifications are viewed as a necessary, but largely administrative, function. In reality, they sit at the intersection of compliance, employee experience, and data stewardship. These requests arrive at some of the most consequential moments in an employee’s life: buying a home, securing financing, navigating hardship, or […]
Unemployment Program Health Check: 7 Questions to Evaluate Whether Your Provider Is Built for Processing or Outcomes
Key Takeaways Unemployment claims can look deceptively simple from the outside: receive a notice, gather information, submit a response, and wait for a determination. But employers know the reality is more complex. Every claim carries timing, documentation, compliance, financial, and operational implications, and the way those moments are managed can directly affect outcomes. That is […]
Four Offboarding Mistakes That are Costing You More Than Ever: Insider Tips to Strengthen Compliance
Key Takeaways You could be making some simple mistakes in your offboarding process that are costing you both time and money. Even the most experienced professionals can fall into these common traps, but by understanding these pitfalls and making a few strategic adjustments, you can streamline your offboarding process and shield your business from unnecessary […]
Five Ways You May Be Non-Compliant: Navigating the Complexities of HR and Payroll Compliance
Key Takeaways Constantly changing regulations, multi-state complexities, and tight deadlines make payroll tax compliance challenging for many employers. In an environment where minor oversights, like missing an electronic notification or failing to update an employee’s address, can quickly escalate into costly compliance failures, you can’t afford to be off your game. Discover the critical pitfalls […]
Help in a Time of Need: Disaster Unemployment Assistance (DUA) Benefits
When hurricanes, floods, wildfires, or other catastrophic events strike, they can leave businesses damaged, jobs lost, and communities struggling to rebuild. Disaster Unemployment Assistance (DUA) benefits provide critical financial relief for individuals whose livelihoods are disrupted by natural disasters. DUA helps support workers who are not typically eligible for regular unemployment insurance, such as self-employed […]
Unlocking Compliance: Power of Attorney Authorizations
Incoming mail and communication to/from state workforce agencies, including unemployment claims, state calls, decisions, hearings, and wage audits, can be overwhelming and produce administrative burden for your organization. As a third-party administrator of unemployment, Thomas & Company aims to remove this administrative burden. But how is that accomplished when the individuals on whom claims are […]
A New Era for WOTC: Thomas & Company’s Commitment Through Uncertainty
Key Takeaways Thomas & Company is proactively investing in technology and strategies to support both current and future clients during the WOTC hiatus and ensure readiness for future opportunities. SHIELD Analytics for WOTC provides real-time dashboards, custom reports, and transparent tracking to maximize WOTC credit capture. Screening insights pinpoint areas for improvement, helping […]
Is Unemployment Silently Draining Your Team’s Productivity and Bottom Line? Here’s What Goes Wrong and How to Take Control
Key Takeaways Without the right partner, unemployment can quietly drain your organization’s financial health. Choose a vendor who understands your needs to avoid both obvious and hidden costs. A successful unemployment cost management partner doesn’t just process claims, they drive results. By keeping protest percentages high and maximizing win rates, your organization avoids […]