Michelle Balsick

SERVICE & EXPERTISE

Services & Expertise Overview

Comprehensive workforce solutions designed to reduce risk, recover costs, and simplify compliance, powered by expertise and backed by results.

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Unemployment Cost Management

End-to-end unemployment cost management that reduces risk, improves compliance, and saves time.

Employment Tax Services

Comprehensive unemployment tax rate, refund, and compliance management services.

Tax Credits & Incentives

Identify, secure, and manage valuable federal and state tax credits to maximize ROI.

Our Partners

Explore the trusted network that enhances our solutions and expands your compliance toolkit.

Employment & Wage Verification

Simplify offboarding with automated, state-by-state separation notice compliance.

Offboarding Compliance

See how organizations partner with us to reduce risk, control costs, and achieve meaningful outcomes.

Data Security & Privacy

Certified, enterprise-grade protection that keeps your data secure, private, and compliant.
TECHNOLOGY PLATFORMS

Technology Platforms Overview

Secure, data-driven platforms that power every Thomas & Company service - giving employers real-time visibility, automation, and control.

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SHIELD™

Your secure, all-in-one hub for managing unemployment claims, analytics, and compliance.

VERIFY

A fast, accurate verification platform designed for secure employment and wage requests.

TAX GATEWAY

Real-time access to unemployment tax data, rates, and reports—all in one secure place.

SHIELD™ Analytics

Real-time dashboards and reporting built to drive smarter decisions and measurable results.

Multi-State Compliance Navigator™

Interactive workflows that simplify payroll and tax registration across multiple states.

Benefit Charge Portal - Reimbursing Employers

Centralized benefit charge management for nonprofits and government entities — reducing errors, preventing overpayments, and simplifying reimbursable unemployment compliance.
ABOUT US

Company Overview

Learn who we are, what we do, and how Thomas & Company partners with employers to simplify compliance, reduce risk, and enable success.

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Our Leadership

Meet the experienced leaders guiding our strategy, innovation, and commitment to client success.

CAREERS

Explore opportunities to grow your career with a company that values expertise, collaboration, and making a meaningful impact.

OUR CULTURE

Discover the values, people-first mindset, and service-driven culture that power our partnerships and long-term client relationships.

OUR PARTNERS

Explore the trusted network that enhances our solutions and expands your compliance toolkit.
INSIGHTS & RESOURCES

INSIGHTS & RESOURCES OVERVIEW

Explore expert perspectives, timely updates, and real-world results that help employers stay informed and make confident decisions.

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THOUGHT LEADERSHIP

Read expert-driven articles from our team exploring workforce trends, compliance challenges, and solutions that drive measurable results.

Webinars & Events

Access upcoming and on-demand webinars, plus industry and company events designed to inform, educate, and connect.

Resources

Practical tools and guidance on key workforce topics like UI fraud and workforce reduction.

NEWS & PRESS

Stay up to date on company announcements, press releases, and relevant industry news impacting employers today.

CASE STUDIES

See how organizations partner with us to reduce risk, control costs, and achieve meaningful outcomes.

Newsletter Sign-Up

Subscribe to receive timely insights, updates, and resources delivered straight to your inbox.
CONTACT

BOOK A DEMO

Schedule a personalized walk-through of our services and technology capabilities to see how we help reduce risk, control costs, and simplify compliance.

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Request RFP

Submit a request for proposal to explore how we can support your organization with tailored workforce compliance and cost management solutions.

Request Employment & Wage Verification

Submit or manage employment and wage verification requests through our secure verification portal.

CAREERS

Explore open roles and join a team committed to expertise, collaboration, and delivering meaningful impact.

CONTACT US

Get in touch with our team for general questions, partnership inquiries, or to learn more about working with us.

SHIELD™ Portal

Log in to securely access your unemployment programs, claims, and related tools.

Senior Director, HR Operations & Technology

Staffmark

Colorado Springs, Colorado

Service Partnership: Unemployment Cost Management, Employment and Wage Verification, Employment Tax Services

SHIELD™: Decentralized Processing

Michelle currently serves as Senior Director, HR Digital Experience at Staffmark and IndeedFlex, the two companies, both part of Recruit Holdings Co. Ltd., that work together to improve the staffing hiring experience.

Previously, Michelle worked as Senior Director, HR Systems and Compliance with Staffmark, where she directed and coordinated HR analysis functions, developed and implemented HR strategies, and established and implemented goals and objectives for the HR team.