Our Culture

Thomas & Company serves as an extension of our clients’ Human Resources, Payroll, and Tax departments, and we believe that our culture plays a crucial role in the client experience.

Whether you are an employer looking for the right partner or an individual searching for an amazing team to join, our focus on culture benefits our people, therefore our clients. Better people means better service.

We believe our company culture is a critical piece of our collective success.

 

REMEMBER WHO WE ARE

 

What It Means – We are a team of subject matter experts with a proud service history who pride ourselves on doing it right and building trusted relationships.

How We Express It – We value the relationships we’ve built, and the experience gained over the years.

Result – We do what is right because we’ve always done it that way.

 

ALWAYS IMPROVING

 

What It Means – Our knowledge and ability to execute on behalf of our clients is paramount. We are always pushing to be smarter, more efficient, and deliver more value to our clients and each other.

How We Express It – In our office, our community, and our personal lives we support and encourage each other to push past what we thought was possible and actualize our potential.

Result – Being better today than we were yesterday, both personally and professionally.

 

OWN IT

 

What It Means – Own your performance, your team’s performance, the company’s performance, and the clients’ experience. Accountability starts with the individual.

How We Express It – Open communication and transparency about our performance.

Result – Never sacrifice long term value for short term results.  We never say, “that’s not my job.”

 

SOLIDARITY

 

What It Means – Our team, our clients, the communities we impact.  We are capable of more when unified as one.

How We Express It – We build relationships through transparent communication and appreciation.

Result – I’ve got your back, no matter what.

 

OUR CORE PURPOSE

     TO ENABLE SUCCESS

What It Means to Our Clients – Save time, save money, and mitigate risk through lasting relationships.

What It Means to Us – Personal and professional growth with an entrepreneurial spirit.

  • REMEMBER WHO WE ARE

    What It Means – We are a team of subject matter experts with a proud service history who pride ourselves on doing it right and building trusted relationships.

    How We Express It – We value the relationships we’ve built, and the experience gained over the years.

    Result – We do what is right because we’ve always done it that way.

  • ALWAYS IMPROVING

    What It Means – Our knowledge and ability to execute on behalf of our clients is paramount. We are always pushing to be smarter, more efficient, and deliver more value to our clients and each other.

    How We Express It – In our office, our community, and our personal lives we support and encourage each other to push past what we thought was possible and actualize our potential.

    Result – Being better today than we were yesterday, both personally and professionally.

  • OWN IT

    What It Means – Own your performance, your team’s performance, the company’s performance, and the clients’ experience. Accountability starts with the individual.

    How We Express It – Open communication and transparency about our performance.

    Result – Never sacrifice long-term value for short-term results.  We never say, “that’s not my job.”

  • SOLIDARITY

    What It Means – Our team, our clients, the communities we impact.  We are capable of more when unified as one.

    How We Express It – We build relationships through transparent communication and appreciation.

    Result – I’ve got your back, no matter what.

highlights

We are proud of the culture we have created here at Thomas & Company, so proud we want to share it with you.

Check back regularly for stories of our team, photos, videos, and all things Culture.

Employee Feedback - "Why are you thankful to be employed at Thomas & Company?"

“I surpassed my own expectations of what I could achieve in my new role, continuously kept my work in order and managed properly.  Pushing myself to constantly do better is something I’ve always prided myself on.” 

~ Michael Martin – Hearing & Decisions (9 Years)

“The company takes a vested interest in providing growth opportunities for it’s employees.”

~ Adam Brickler – Client Services (10 Years)

“We come together as a team to handle difficult tasks.  Also, being one of the best bowlers at the bowling party.”

~  Craig Sweeney – Rate & Audit (4 Years)

“This past year was an exciting year as we continued to see impressive growth.  Numerous clients have served as references and we have improved the employee experience.  This growth has resulted in numerous opportunities for deserving, hard-working employees to progress in the company. “

~ Kelly Davis – Client Services (22 Years) 

“My biggest accomplishment is being promoted to a Team Lead in the department. My hard work and dedication was acknowledged and rewarded.”

~ Lacey Wilson – Employee Wage Verification (6 Years)

“I look forward to coming to work every day to represent T&C.”

~ Lindsay King – Administration (2 Years)