Bob Austin

Senior Vice President of Employer Services

Bob joined T&C in 2020 as our Vice President of UCM services, utilizing his decades of experience and leadership in the unemployment industry to support the ongoing evolution of our UCM service line, including the optimization of both internal fulfillment operations and client processes. In July 2022, Bob assumed additional responsibilities for Tax Solutions, which includes the complete suite of Employer Tax Services solutions and WOTC services for our clients. Bob now has full responsibility for our UCM solution, Employer Tax Services, and all Client Service management activities.

Bob is a results-driven leader with 35+ years of industry experience and a proven track record of transforming strategies into profitable, actionable operating and service plans as well as providing our clients with a service driven model that focuses on value for our clients, employees, and our overall organization. He has a strong ability to lead organizations from operational excellence to revenue generating execution. His history of success leveraging clear, concise communication and empowering team members to lead through purpose driven plans will enable us to continue to find success in our multiple lines of business.