
3 minute read
Key Takeaways
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- Real-Time, Centralized Data
SHIELD Analytics unifies key UCM metrics—claims, charges, decisions, and hearings—into one role-based platform. - Streamlined Insights
A sleek interface with dynamic filters enables trend analysis and custom reporting. - Clear Performance Visibility
Track progress, benchmark against peers, and make informed decisions with confidence. - Connected Experience
Advanced features like all-claims views, stack ranking, and historical reporting integrate seamlessly across T&C’s compliance tools.
- Real-Time, Centralized Data
Introducing SHIELD Analytics: Your Workforce Data, Unlocked
As SHIELD’s business hub transforms into a powerhouse of centralized employer compliance, Thomas & Company launches SHIELD Analytics—a cutting-edge solution that puts your organization’s data at your command, delivering unprecedented clarity and control right when you need it most.
SHIELD Analytics is built to transform how employers measure success, spot trends, and act decisively. It’s more than just a reporting tool—it’s a powerful analytics platform designed to deliver real-time visibility, performance measurement, and strategic insights across your Unemployment Cost Management (UCM) program.
All Your Metrics, All in One Place
At its core, SHIELD Analytics offers a 360-degree view of your unemployment program. From claims and charges to decisions and hearings, every key performance indicator (KPI) that matters is now accessible, filterable, and exportable.
Gone are the days of toggling between static reports or requesting data from multiple sources. SHIELD Analytics serves up the insights your team needs— on demand.

Whether you’re in HR, finance, operations, or compliance, you’ll get role-based access to the exact data you need, all tailored to your responsibilities.
Designed for Clarity, Built for Action
The interface is clean. The filters are powerful. And the analytics are built with usability in mind. Where others saw status quo, we saw opportunity. Our new UCM Dashboard Analytics tool is the result of listening to clients and recognizing the gap—now we’re leading the charge with a solution built to enable your success.
With just a few clicks, you can:
- Effortlessly slice your data by state, SUI account, separation category, or location to uncover critical patterns.
- Align reports with fiscal years, historical trends, or your organization’s unique benchmarks for sharper insights.
- Instantly measure your program’s performance against peers with industry benchmark data at your fingertips, to better understand how you stack up against the competition and unlock actionable insights to achieve optimal results.
- Unlock the power of perspective with a historical look-back that delivers executive-level insights, enabling you to assess long-term performance trends and make strategic, informed decisions with confidence.
While others settle for static, outdated reports, only SHIELD Analytics delivers dynamic, actionable intelligence through an intuitive dashboard designed for effortless decision-making. The result? Faster decisions, deeper insights, and total visibility at your fingertips.

Peace of Mind Through Transparency
Our clients have full visibility with clear and accessible data highlighting current performance, trends and industry comparisons. With SHIELD Analytics, you have complete transparency into the health of your UCM program, delivering strategic value for your organization. The platform’s advanced features provide actionable insights, adapting to your organization’s unique needs with highlights that include:
- Benchmarking Reports: See how your organization compares to others in your industry.
- Expanded Look-Back Reporting: Analyze your KPI history over the last 5 years to measure improvement and identify opportunities.
SHIELD: The Bigger Picture
SHIELD Analytics is a foundational piece of the larger SHIELD transformation.
With SHIELD’s progression, clients are benefiting from:
- Integrated tools across Unemployment Claims, Tax Services, Benefit Charges, Multi-State Compliance, and more
- Enhanced visualizations and executive-ready dashboards
- Streamlined access to every insight, report, and action item in one intuitive platform
This transformation is about more than technology; it’s our commitment to delivering proactive solutions that pair cutting-edge innovation with a personal, human touch and subject matter expertise.
Stay Tuned: More SHIELD Insights Ahead
Stay tuned as we continue to explore SHIELD’s incredible features. Future blog articles will explore SHIELD’s evolving features, data innovations, and how we’re partnering with employers to solve their biggest compliance and workforce challenges.
If you’re already a Thomas & Company client, feel free to reach out to your Account Team for more information.
Not yet working with us? Contact Our Team to see how SHIELD Analytics and SHIELD business hub can support your organization’s strategy and success.