Do these key pain points resonate with you? If so, it may be time to look for a better solution. Many organizations feel trapped by the status quo, but Thomas & Company is committed to breaking this cycle. Our mission is to empower your success in today’s complex employment environment by offering proven expertise, innovative technology, and measurable value.

Operational Simplicity: Reducing Administrative Burden

Your goal is to avoid fragmented or overly-complex processes and reduce the administrative drag on your team. Thomas & Company’s SHIELD technology streamlines unemployment claims management, replacing tedious manual processes with intuitive tools, smart automation, and expert support. Users benefit from role-based dashboards, robust reporting, and direct team communication, making it easy to find information and manage claims efficiently. This eliminates administrative headaches and supports better outcomes, freeing your team to focus on strategic priorities.

One way that this is accomplished is that SHIELD tailors questions to each claimant’s separation reason, saving time and reducing frustration. Unlike other systems which can be complex and confusing, SHIELD’s user-friendly design protects your organization’s appeal rights and financial interests without unnecessary friction.

Human-Driven, Tech-Enabled: Superior Service and Support

Support should never be a bottleneck. You need a system and a partner that you can depend on and trust. Delayed responses, transactional services, and impersonal processes do nothing to help build the sense of trust you are looking for. At Thomas & Company, we believe you deserve more. Our partnership means working with a responsive, knowledgeable team that anticipates your needs and prioritizes your success. Instead of unresolved tickets and endless waiting, you receive prompt, personalized support from experts who understand your business.

Our combination of human-centric services, paired with smart technology brings SHIELD’s capabilities to life, offering tailored assistance and building lasting relationships. With our white-glove approach to service, you gain peace of mind and transformative value, knowing we are as invested in your success as you are.

Your Compliance Safety Net: Minimizing Risk and Maximizing Confidence

The stakes are high when it comes to the financial and legal risks of error. Keeping up with regulatory changes is a major challenge and source of anxiety for many organizations. Thomas & Company serves as your compliance safety net, proactively monitoring legislation and providing clear guidance so you’re never caught off guard. Our evolving SHIELD technology, paired with our industry-leading support, ensures you remain compliant and efficient.

This comprehensive approach allows you to focus on core business goals while we safeguard your compliance obligations, and provide you with audit-readiness, defensibility, and peace of mind.

Return on Investment: Delivering Tangible Results

You are looking for measurable returns, not just unfulfilled promises. Controlling your budget and remaining efficient are top priorities. Partnering with Thomas & Company isn’t just about solving immediate pain points, it’s about driving long-term value. Our clients routinely achieve significant time and cost savings, with many realizing over 40% return on investment through optimized processes and improved tax outcomes. By choosing Thomas & Company, you move beyond the status quo and unlock measurable benefits for your organization’s future.

• Time Savings: Streamlined workflows and expert guidance reduce hours spent on compliance administration.
• Cost Reduction: Automated processes paired with subject-matter experts minimize costly errors, penalties, and the need for additional internal resources.
• Risk Mitigation: Up-to-date compliance and security frameworks safeguard your business from regulatory changes and potential liabilities.

Our commitment to ROI is about more than just numbers. It’s about empowering your team to focus on what matters, while we handle the rest.

Full Service Efficiency: The Thomas & Company Difference

Your time is valuable and your responsibilities are vast. You want tools and reporting that prove impact and help you lead with confidence and clarity.

Don’t let your current process hold your organization back from reaching its true potential.  Instead, look to Thomas & Company. We are committed to delivering solutions that empower your business to thrive. Partnering with us means unlocking new levels of efficiency and support, allowing you to focus on what matters most, growing your organization.

With decades of experience in employment compliance, payroll, and tax services, our team of subject matter experts is here to help you every step of the way. Every client receives dedicated attention, tailored solutions, and ongoing guidance and our technology continues to evolve to meet new regulations and business needs, ensuring lasting value.

Schedule a SHIELD Demo today or contact your Account Manager to discover how Thomas & Company is the partner you can trust to help navigate complexity, minimize risk, and maximize value today and into the future.