For three decades, Thomas & Company has helped our clients achieve outstanding results and savings by managing unemployment claims and taxes.
Our Comprehensive Approach Includes:
IMPLEMENTATION
A project manager, supported by our data integrity team, will work with your team to develop an implementation project plan and serve as your single point of contact during the entire process.
CLAIMS ADMINISTRATION
Our comprehensive unemployment claims management approach starts with a dedicated claims analyst, who will partner with you to ensure all claims responses are submitted in a thorough and timely manner. And in the event of an appeals hearing, an unemployment hearings representative will guide you in preparing documentation and witnesses.
TRAINING
We tailor content, format and media to each client, combining in-person training with extensive web-based materials and video tutorials.
REPORTING
We provide both standard and custom reporting to clients, with real-time performance data broken down by state, region and location. We can also customize role hierarchies and user accessibility.
INITIAL REVIEW
After an in-depth audit to verify tax rate calculations (and correct them if necessary) and identify overpayments, we’ll submit applications to the state unemployment office for refunds or credits. We’ll also put proactive strategies in place to eliminate overpayments in the future.
BENEFIT CHARGE AUDITS
Our experienced staff, proprietary software and quality control methods eliminate overpayments by ensuring your benefit charges are accurate.
UNEMPLOYMENT TAX MANAGEMENT
We offer comprehensive tax management services as well. For more information, click here.
UNEMPLOYMENT OFFBOARDING COMPLIANCE
We have a complete compliance package to aid you in managing the state-by-state requirements for providing separation notices to employees who are being offboarded. For more information, click here.