SHIELD
For nearly three decades, Thomas & Company has delivered trusted unemployment cost management (UCM) services that save employers time, reduce risk, and recover dollars. SHIELD transforms that expertise into a secure, easy-to-use platform that puts data, decisions, and results right at your fingertips—powered by technology, guided by human expertise.
Drive Efficiency
SHIELD streamlines unemployment cost management from initiation to resolution—reducing manual effort, improving turnaround times, and delivering an intuitive experience for every user at every level.
Gain Visibility
With our expertise and consultative approach, we deliver role-based dashboards and advanced reporting that give you actionable insights to track claims, monitor performance, and make confident decisions.
Protect Data Security
Our secure, compliant environment safeguards sensitive data at every stage, meeting the highest industry standards to protect your organization and your people.
Strengthen Training & Support
From onboarding to ongoing guidance, our dedicated experts and tailored training ensure your team maximizes the value of SHIELD’s capabilities.
Ensure Accuracy
Validated, precise, and up-to-date data minimizes errors and strengthens every decision, saving time and reducing costly risks.
Integrate Systems
Seamless connections with your HR, payroll, and tax systems create a unified process that drives efficiency and performance across the board.
Stay Ahead of Every Claim
With SHIELD, you don’t just manage unemployment costs—you control them. Our secure, intuitive technology delivers the insights, tools, and expertise you need to cut costs, boost compliance, and make smarter decisions—faster.