North Carolina Announces UI Modernization

By August 27, 2018Regional

On September 28, 2018, the North Carolina Department of Commerce, Division of Employment Security (DES) will change how you interact with the agency.  In order to provide better service, they are modernizing their unemployment insurance benefits system and how unemployment claims are handled within the Division.

This transition to a new electronic system will eliminate the use of paper including unemployment claims, benefit charge statements, benefit wage audits, appeals, etc.

The origin of this change comes from a tri-state alliance between Georgia, North Carolina, and South Carolina named the Southeast Consortium for Unemployment Benefits Integration (“SCUBI”). The propose of this alliance is to modernize the Southeast’s unemployment insurance system.

According to our contacts with the Division, NC will migrate existing employers over to the new system on September 28, 2018 and established POAs on file with the agency will not be affected.

Note: Tax filings will continue as normal and will not be impacted by SCUBI.

Thomas & Company clients do NOT need to apply for a SCUBI account.  If you do so, it could impact T&C’s ability to serve your account.  T&C as your third-party representative for UI matters will take care of this step on your behalf.

In the coming weeks, the Division will be releasing a video on SCUBI via YouTube and we will pass on a link to this video to our North Carolina clients. The Division will also have representatives available to answer questions at

As always, if there are any questions please do not hesitate to contact us.

Josh Kendall

Author Josh Kendall

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